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Arizona health plans

Looking for low-cost or no-cost health insurance? We offer Medicaid plans. We also offer dual health plans for people with both Medicaid and Medicare.

For general information about the plans in your state, visit Arizona's homepage.

Announcements from the Arizona Department of Health Services (ADHS) about the Coronavirus (COVID-19) can be found below:

The Arizona Department of Health Services Outlines Plans for Novel Coronavirus (COVID-19) - March 11, 2020

2019 Novel Coronavirus (2019-nCoV) Member Instructions from Maricopa County Department of Public Health - March 11, 2020

Information about COVID-19 is available from the Centers for Disease Control (CDC) and the Arizona Department of Health Services. Arizona Covid-19 Hotline: 1-844-542-8201 is available to take COVID-19 calls from Arizona providers and the general public at 1-844-542-8201.

AHCCCS COVID-19 Information: https://azahcccs.gov/AHCCCS/AboutUs/covid19.html
AHCCCS FAQ Regarding COVID-19: https://azahcccs.gov/AHCCCS/AboutUs/covid19FAQ.html

Get free at-home Covid-19 tests. Every home in the U.S. is eligible to order 4 free at-⁠home COVID-⁠19 tests. Orders will usually ship in 7-12 days. Order your tests now so you have them when you need them. Visit COVIDtests.gov or call 1-800-232-0233 (TTY 1-888-720-7489).

UHCCP will cover one at-home COVID-19 testing kit (two tests) per member per month with a prescription by an in-network provider or a pharmacist when filled at an in-network pharmacy. This must be processed through your Medicaid benefit. Show your AHCCCS ID card when at the pharmacy. For more information contact Member Services.

COVID-19 Vaccine for Kids Flyer
Learn more about the COVID-19 vaccine from AZ Department of Health Services

AHCCCS members can schedule non-emergency transportation, if needed, to attend drive-through and other vaccine appointments. Please call at least 72 hours before your appointment. Call 1-888-700-6822 (option 3) or 602-889-1777 (option 3), TTY/TDD 711 to set up your ride.

8  results  for Arizona

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UnitedHealthcare Dual Complete® LP (HMO-POS D-SNP)

H0321-002-000

CMS Rating 4 out of 5 stars.

Monthly premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services. 

For those receiving AHCCCS Complete Care (ACC) benefits, this plan is available in the following counties: Gila, Maricopa, Pima, Pinal

For those receiving ALTCS-DD benefits, this plan is available in the following counties: Apache, Cochise, Coconino, Graham, Greenlee, La Paz, Maricopa, Mohave, Navajo, Pima, Pinal, Santa Cruz, Yavapai, Yuma

This plan is available in all counties.

Benefits & Features

  • Food, OTC, Utilities

    $180 a month to buy healthy food and OTC products or pay utility bills

  • Home support services

    $225 a quarter for home support services including pest control and more

  • Dental benefits

    Up to $4500 for covered types of preventive and comprehensive dental

Enroll in Plan (Opens modal window) View Plan Details Check Eligibility (Opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

UnitedHealthcare Dual Complete® ONE (HMO-POS D-SNP)

H0321-004-000

CMS Rating 4 out of 5 stars.

Monthly premium: $0.00*

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

This dual health plan is for people who qualify for both Medicaid and Medicare Parts A & B (Original Medicare).

This is a Health Maintenance Organization (HMO) plan. With an HMO plan, you must use network providers to get your medical care and services. 

This plan is a Fully Integrated Dual Eligible Special Needs Plan (FIDE-SNP) for people who have both Medicare A and B, and full Medicaid Long Term Care benefits. You must live in our service area and be enrolled in an AHCCCS Long Term Care Plan.

Apache, Coconino, Gila, Maricopa, Mohave, Navajo, Pinal, and Yavapai.

Benefits & Features

  • Food, OTC, Utilities

    $265 a month to buy healthy food and OTC products or pay utility bills

  • Dental benefits

    Up to $4500 for covered types of preventive and comprehensive dental

  • Routine transportation

    $0 copay for 200 one-way rides to or from a doctor's office or pharmacy

Enroll in Plan (Opens modal window) View Plan Details Check Eligibility (Opens modal window)

Have questions?    8 a.m. – 8 p.m. local time, 7 days a week    1-844-812-5967    TTY 711

Need help finding a plan?

Answer a few quick questions to see what type of plan may be a good fit for you.

Plan eligibility tool

AHCCCS Complete Care

AHCCCS Complete Care is an integrated health insurance plan for Arizona residents who meet certain income and other requirements. It offers physical and behavioral health services together to treat all aspects of your health care needs including doctor visits, hospitalization, prescription drugs and services specific to CRS conditions.

AHCCCS Complete Care Members with Children's Rehabilitative Services (CRS) Designation. Some AHCCCS Complete Care Members have been diagnosed with a CRS condition and are designated as CRS. Members who are designated CRS may receive specialized care.

You can choose your own doctor and get extra programs that only UnitedHealthcare Community Plan provides.

Gila, Maricopa, Pima, and Pinal.

Benefits & Features

  • Choice of Doctor

    Use Doctor Lookup tool to see if your doctor is in our network or to find a new one.

  • Medicines

    Fill your prescriptions at local network pharmacies.

  • Behavioral Health Services

    Behavioral health services can help you with personal problems that may affect you and/or your family.

View Plan Details Check Eligibility (Opens modal window)

Have questions?    8 a.m. – 5 p.m. Monday through Friday.    1-800-348-4058    TTY 711

Developmentally Disabled (DD) Children's Rehabilitative Services (CRS) Program (DD-CRS)

CMS Rating not applicable

The DD-CRS Program provides medical treatment, rehabilitation and related support services to AHCCCS members who meet the eligibility criteria to be enrolled in CRS and are enrolled in a DD plan.

This plan is available in all counties.

Benefits & Features

  • Choice of Doctor

    Use Doctor Lookup tool to see if your doctor is in our network or find a new one.

  • Integrated Care

    Coordianted care for the member's specialty care and behavioral health needs based on your coverage type.

  • Medicines

    Fill prescriptions at local network pharmacies.

View Plan Details Check Eligibility (Opens modal window)

Have questions?    8 a.m. - 5 p.m. Monday - Friday    1-800-348-4058    TTY 711

 

Developmental Disabilities Program

Our Arizona Developmental Disabilities (DD) Program assists with the behavioral health and physical health needs of children and adults with conditions such as autism spectrum disorder, epilepsy,, cerebral palsy or other cognitive disabilities. Members can choose their own care providers. And they get many services to help the family manage their care.

This plan is available in all counties.

Benefits & Features

  • Choice of Doctor

    Use Doctor Lookup tool to see if your doctor is in our network or to find a new one.

  • Medicines

    Fill prescriptions at local network pharmacies.

  • Care Management

    Do you or a loved one have a serious health problem? If so, our care managers are in your corner.

View Plan Details Check Eligibility (Opens modal window)

Have questions?    8 a.m. - 5 p.m. Monday - Friday   1-800-348-4058    TTY 711

 

Long Term Care

Our Arizona Long-Term Care program is for people of all ages who have a long-term disability due to age, illness or injury. 

You can choose your own doctor. And you get member empowerment services to help with daily activities that  only UnitedHealthcare Community Plan offers.

Apache, Coconino, Gila, Maricopa, Mohave, Navajo, Pinal, and Yavapai.

Benefits & Features

  • Choice of Doctor

    Use Doctor Lookup tool to see if your doctor is in our network or to find a new one.

  • In-Home Care

    Support and personal care where you live, if needed.

  • Case Management

    Our case managers work directly with you and your family to coordinate and personalize the services you need.

View Plan Details Check Eligibility (Opens modal window)

Have questions?   8 a.m. - 5 p.m. Monday - Friday    1-800-293-3740   TTY 711

KidsCare

Health insurance is a benefit every Arizona family should have – especially for children. Our Arizona KidsCare Children’s Health Insurance Program (CHIP) is for children under age 19 who are not eligible for other AHCCCS health insurance. You can choose your own doctor and get extra programs that only UnitedHealthcare Community Plan provides.

Gila, Maricopa, Pima, and Pinal.

Benefits & Features

  • Choice of Doctor

    Use Doctor Lookup tool to see if your doctor is in our network or to find a new one.

  • Medicines

    Fill your prescriptions at local network pharmacies.

  • Benefits Health Services

    Behavioral health services can help you with personal problems that may affect you and/or your family.

View Plan Details Check Eligibility (Opens modal window)

Have questions?    8 a.m. - 5 p.m. Monday - Friday   1-800-348-4058    TTY 711

Individual & Family ACA Marketplace Plans

UnitedHealthcare offers Individual & Family ACA Marketplace plans in Arizona. They’re designed to give you the coverage you need without breaking the bank.

Choose from plans in the Bronze, Silver and Gold metal levels. They each come with a variety of benefits, including reliable support from our customer service experts.

Maricopa, Pima, and Pinal.

Benefits & Features

  • Unlimited $0 primary care

    Pay $0 with many plans when you see your network primary care provider for things like annual checkups, shots and screening, and help managing chronic conditions.1

  • Unlimited $0 virtual urgent care

    With many plans, you get unlimited $0 virtual urgent care visits with a doctor who’s trained to provide online care. 1,2

  • Prescriptions for $3

    With many plans, pay a $3 (or less) copay on Tier 1 generic drugs  at Walgreens. Plus, get member-exclusive discounts, like 20% off Walgreens-brand health and wellness products.1,3,4

Visit UHCExchange.com (Opens in a New Tab) Check Eligibility (Opens modal window)

Have Questions? 1-888-610-9045 TTY 711, 8 a.m. – 8 p.m. local time, 7 days a week

Individual & Family ACA Marketplace Plans Disclaimer
(scroll within this box to view)

Medical plan coverage offered by: UnitedHealthcare of Arizona, Inc.; Rocky Mountain Health Maintenance Organization Incorporated in CO; UnitedHealthcare of Florida, Inc.; UnitedHealthcare of Georgia, Inc; UnitedHealthcare of Illinois, Inc.; UnitedHealthcare Insurance Company in AL, KS, LA, MO, and TN; Optimum Choice, Inc. in MD and VA; UnitedHealthcare Community Plan, Inc. in MI; UnitedHealthcare of Mississippi, Inc.; UnitedHealthcare of North Carolina, Inc.; UnitedHealthcare of Ohio, Inc.; UnitedHealthcare of Oklahoma, Inc.; UnitedHealthcare of Texas, Inc.; and UnitedHealthcare of Oregon, Inc. in WA.  Administrative services provided by United HealthCare Services, Inc. or its affiliates.

1. The benefits described may not be offered in all plans or in all states. Some plans may require copayments, deductibles and/or coinsurance for these benefits. This policy has exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, review your plan documents, call or write your insurance agent or the company, whichever is applicable. Plan specifics and benefits vary by coverage area and by plan category. Please review plan details to learn more. This policy has exclusions, limitations, reduction of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company, whichever is applicable. By responding to this offer, you agree that a representative may contact you.

2. Virtual visits conducted by telephone or video chat with a doctor are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Data rates may apply. Virtual visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members, and visit limits may apply. Check your benefit plan to determine if these services are available.

3. Walgreens discount valid until 12/31/23. Discount valid only for in-store purchases of eligible Walgreens brand health and wellness products by current members eligible for the United Healthcare discount program. Discount cannot be used online. For full list of Walgreens brand health and wellness products, please visit www.walgreens.com/Smartsavings.  Offer not available on the following items: photo orders, prescriptions, tobacco, dairy, alcohol, liquor departments, phone/prepaid/gift cards, money orders/transfers, transportation passes, lottery tickets, charitable donations, pseudoephedrine or ephedrine products, newspapers, magazines, stamps, home medical equipment and durable medical equipment products, pharmacy items and services, Prescriptions Savings Club membership fee, and items or services submitted to insurance for reimbursement or where otherwise limited by law. Walgreens reserves the right to discontinue the offer at its discretion.

4 CO specific: $3 copays for Preferred generic drugs or something similar. 

Last Updated: 04.24.2023 at 12:21 PM CDT

Disclaimer information
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Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call 1-800-905-8671 TTY 711, or use your preferred relay service for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

Nurseline disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time.

UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan)

UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. If you have any problem reading or understanding this or any other UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan) information, please contact our Member Services at 1-877-542-9236 (TTY 711,) from 7 a.m. to 8 p.m. Monday through Friday (voice mail available 24 hours a day/7 days a week) for help at no cost to you.

Si tiene problemas para leer o comprender esta o cualquier otra documentación de UnitedHealthcare Connected® de MyCare Ohio (plan Medicare-Medicaid), comuníquese con nuestro Departamento de Servicio al Cliente para obtener información adicional sin costo para usted al 1-877-542-9236 (TTY 711) de lunes a viernes de 7 a.m. a 8 p.m. (correo de voz disponible las 24 horas del día, los 7 días de la semana).

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays, and restrictions may apply. For more information, call UnitedHealthcare Connected Member Services or read the UnitedHealthcare Connected Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.

UnitedHealthcare Connected® (Medicare-Medicaid Plan)

UnitedHealthcare Connected® (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected Member Services or read the UnitedHealthcare Connected Member Handbook. Benefits and/or copayments may change on January 1 of each year.

Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al 1-800-256-6533, TTY 711, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes (correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.

Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro. Los servicios Language Line están disponibles para todos los proveedores dentro de la red.

UnitedHealthcare Connected® for One Care (Medicare-Medicaid Plan)

UnitedHealthcare Connected® for One Care (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and MassHealth (Medicaid) to provide benefits of both programs to enrollees. UnitedHealthcare Connected® for One Care (Medicare-Medicaid Plan)

es un plan de salud que tiene un contrato tanto con Medicare como con el programa MassHealth (Medicaid) para proporcionar los beneficios de ambos programas a sus miembros.

 

UnitedHealthcare Connected benefit disclaimer 

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected Member Services or read the UnitedHealthcare Connected Member Handbook. Benefits and/or copayments may change on January 1 of each year.

You can get this document for free in other formats, such as large print, braille, or audio. Call 1-866-633-4454, TTY 711, 8 am - 8 pm., local time, Monday - Friday (voicemail available 24 hours a day/7 days a week). The call is free. You can call Member Engagement Center and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future.

Language Line is available for all in-network providers. 

Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al 1-866-633-4454, TTY 711, de 8am. a 8pm, hora local, de lunes a viernes (correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.

Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro. Los servicios Language Line están disponibles para todos los proveedores dentro de la red.

UnitedHealthcare Connected® general benefit disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.

You can get this document for free in other formats, such as large print, braille, or audio. Call Member Services, 8 a.m. - 8 p.m., local time, Monday - Friday (voicemail available 24 hours a day/7 days a week). The call is free.

You can call Member Services and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future.

Language Line is available for all in-network providers.

Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al Servicios para los miembros, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.

Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro.

Los servicios Language Line están disponibles para todos los proveedores dentro de la red.

UnitedHealthcare Senior Care Options (HMO SNP) Plan

UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.

Availability of non-english disclaimer

ATTENTION: If you speak an alternative language, language assistance services, free of charge, are available to you. Call 1-800-905-8671 TTY 711, or use your preferred relay service.

ATENCIÓN: Si habla Español, hay servicios de asistencia lingüística disponibles para usted y que no tienen cargo. Llame al 1-800-905-8671 TTY 711, o utilice su servicio de retransmisión preferido

Star ratings disclaimer

Every year, Medicare evaluates plans based on a 5-Star rating system.

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

NCQA

UnitedHealthcare Connected® has a Model of Care approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until 2017 based on a review of UnitedHealthcare Connected’s Model of Care.

Important provider information

The Choice is Yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non- contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper directory requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Inaccurate information

To report incorrect information, email provider_directory_invalid_issues@uhc.com. This email box is for members to report potential inaccuracies for demographic (address, phone, etc.) information in the online or paper directories. Reporting issues via this mail box will result in an outreach to the provider’s office to verify all directory demographic data, which can take approximately 30 days. Individuals can also report potential inaccuracies via phone. UnitedHealthcare Members should call the number on the back of their ID card, and non-UnitedHealthcare members can call 888-638-6613 TTY 711, or use your preferred relay service.

Declaration of Disaster or Emergency

If you’re affected by a disaster or emergency declaration by the President or a Governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non- contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.

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