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What to do if You're Feeling Sick

If you aren’t feeling well and you’re concerned about your symptoms, it may be hard to know what to do. Let’s go over what to do if you’re not sure.

Stay home

Unless you need immediate medical care, it’s best to stay in. You’ll be protecting yourself and others by staying where you are.

Call your health provider if you have Coronavirus (COVID-19) symptoms

These include symptoms like fever, cough or shortness of breath. If you need to find a network provider, sign in to your health plan account.

If your health provider has ordered a Coronavirus (COVID-19) diagnostic test

Check into the details to understand your coverage for Coronavirus (COVID-19) testing, the testing-related visit and treatment. 

Find a diagnostic testing center if needed

If your health care provider has ordered a Coronavirus (COVID-19) test for you, use our locator tool to find a testing center near where you are. This is for members only. 

Listen to your health provider

Stay in touch if you are sick, even if it’s not related to the virus. You can talk over the phone or try a telehealth visit if you need to talk to your provider from home.


The benefits described on this website describe federal requirements and UnitedHealthcare national policy, additional benefits may be available in some states and under some plans. 

This page describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans. We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, contact your account representative  or call the number on your member ID card.