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Important Information About Your Florida Healthy Kids Plan:
UnitedHealthcare Community Plan is honored to have served Florida’s children in the Florida Healthy Kids program for many years. Beginning January 1, 2020, we will no longer be participating in this program and are working with Florida Healthy Kids to smoothly transition children to the healthplans participating in this program in your local area. To choose a different plan for 2020, you can call Florida Healthy Kids at 1-888-540-KIDS (5437) between 7:30 a.m. and 7:30 p.m. (EST), Monday through Friday. Or you can vistit the Florida Healthy Kids Website at visit: www.healthykids.org We remain committed to ensuring a smooth and seamless transition for families during this time.
Florida Healthy Kids
Not all Florida Children's Health Insurance Program (CHIP) plans are alike. With ours, your child gets extras that other plans don't offer. View the list of benefits below to see all that our plan covers. Our FL Healthy Kids plan is for children and young adults up to age 19 whose families meet income requirements.
Find providers and coverage for this plan.
Search for doctors, hospitals, behavioral health and other specialists.
Find medications covered by this plan.
Find a pharmacy near you.
Benefits & Features
Asthma and Allergy Care
Does your child have asthma or respiratory allergies? Then you may be on the watch for a breathing emergency.
Your child can be assigned a nurse with special knowledge of childhood breathing problems. Your child's nurse will:
- Get to know your child.
- Learn his or her triggers and activities.
- Develop a customized treatment plan.
So your child will have:
- Reduced symptoms.
- Less need for emergency care.
Does your child have a serious health problem? Then our case managers are in your corner. They will:
- Explain medical terms in plain language.
- Coordinate doctor appointments.
- Provide your child's care team with his or her medical records.
Your case manager will stay with your child throughout the medical journey. He or she will:
- Think beyond immediate medical needs.
- Make sure you or your child has support at home.
So you can focus on helping your child get better.
Choice of Doctor
Your child gets a primary care physician (PCP), who is his or her main doctor. Use the Doctor Lookup tool to see if your child's doctor is in our network.
If your child doesn't have a doctor or if this doctor is not in our network, we can help you find a new one close to you.
Your PCP is your main doctor for:
- Preventive care.
- Treatment if you are sick or injured.
- Referrals to specialists for certain conditions.
If your child has diabetes, we'll make life a little easier for him or her. Your child will get needed medicine, supplies and education.
Our diabetes program includes self-care tips for your child and classes to help your child manage diabetes. The content is focused on:
- Planning healthy meals.
- Managing medications.
- Living a healthy lifestyle.
Trouble hearing can affect your child's everyday life in many ways. Our plan includes services and support to help protect your child's hearing.
This plan pays for all your child's expenses related to a hospital stay, so you can focus on helping your child rest and heal.
Our plan covers:
- Nursing care.
- Room and board.
- Supplies and equipment.
- Treatment and therapies.
- Diagnostic tests and exams.
And after leaving the hospital, we make sure your child gets follow-up care to continue healing at home.
Lab and X-rays
Knowing what's wrong and finding it early can make all the difference for your child. Our plan covers:
- Labs and testing.
- X-rays, scans and other imaging.
We'll help you get the information needed to improve your child's health or be at his or her best.
You can receive information in your preferred language. Just ask. We also have people at our customer service who speak more than one language. Chances are, we have someone who speaks your language.
There are no copays for covered drugs.
Your child's prescriptions and refills are provided by our plan.
You can fill prescriptions at:
- In Network Local pharmacies.
- Services that deliver right to your door.
Sometimes you might need a little help understanding your health care options. With us, you have someone you can call. We’ll answer your questions simply and completely.
We can also help you find:
- Primary Care Physicians and Specialists.
- Local pharmacies.
Mental health is as important as physical health. That's why we have coverage for both.
Medical questions and situations sometimes happen at inconvenient times. When you have questions about your child's health, you can call a trained nurse 24 hours a day, 7 days a week.
Our NurseLine nurses will:
- Listen to symptoms.
- Guide you on caring for your child.
- Advise you about getting care at a doctor visit or an urgent care center.
- Help you know when to go to the emergency room.
You know the bad health effects of smoking. You know you need to quit. We support members who want to quit tobacco with coaches and supplies. The only thing they won't get from us is a lecture.
Shots and Vaccines
Routine shots help keep your child healthy.
So, our plan covers:
- Recommended shots and vaccines.
- Influenza shots.
Well visits with your doctor can help your child stay healthy. These visits can catch health problems early, so they can be treated.
Preventive services include:
- Annual checkups for children.
- Well-baby care, ages 5-17
- Hearing screening.
- Routine shots and tests.
There are no copayments for preventive care.
Are you ready for flu season?
Influenza, commonly called the flu, is a serious illness that can spread easily. It can lead to missed days at school or work, and even hospital stays. Here’s the good news: a simple shot can reduce your chances of getting influenza — and it’s available to you at no cost with your UnitedHealthcare Community Plan.
Talk to your UnitedHealthcare network doctor about getting the flu shot. If you don’t have one, please contact Member Services at 888-216-0015 and a representative can help you find one.
The healthy advice you need, from a source you trust.
Is it a cold or the flu? Can my child play sports if he has asthma? How do I talk to my daughter about her body changes?
Find answers to these health questions and many more by clicking on the links below.
Lead Poisoning Prevention
Keep yourself and your family safe from the dangers of lead poisoning. The Florida Department of Health Childhood Lead Poisoning Prevention Program Lead Alert Network Web site has an up-to-date list of toys and other products that contain dangerous levels of lead, including pictures of the items. New bulletins are added to the list frequently, so check back often. Or, you can sign up to receive e-mail notices when new bulletins are posted. You can also download information about lead poisoning prevention from the site.
Florida Healthy Kids
We offer coverage to children who are part of the Florida Healthy Kids program. Our health plan covers children in the following counties:
Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia counties.
Florida Healthy Kids Coverage Renewal
Once a year every family must renew their child's coverage. About two months before your child's renewal date, you will receive a letter from Healthy Kids that includes a form with most of your current information already filled out.
It is very important that you respond to this renewal letter and if you have any questions, please contact Florida Healthy Kids toll-free Member Service department at 1-800-821-5437 (Monday through Friday from 7:30 a.m. to 7:30 p.m.) for assistance.