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Information to clarify health plan choices for people with Medicaid and Medicare.Benefits
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Valuable information and tips to help those who care for people with both Medicaid and Medicare - About Us
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UnitedHealthcare RIte Care
Medicaid
UnitedHealthcare® of New England's Medicaid health plan is accredited by the National Committee for Quality Assurance (NCQA).
RIte Care is Rhode Island's Medicaid managed care program for families on the RI Works Program and eligible uninsured pregnant women, children, and parents. Members enroll in a participating health plan. UnitedHealthcare RIte Care members can use the large network of doctors specialists, hospitals and other healthcare providers who are part of the UnitedHealthcare of New England network.
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UnitedHealthcare RIte Care
EOHHS in collaboration with DHS, RIDOH and the Governor’s office, continue to monitor the COVID-19 outbreak in RI and will work with our government partners and MCOs to ensure all lines of communication remain open and available. The health, safety and welfare of our members is our highest priority. More information about COVID-19 is available in multiple languages at health.ri.gov/covid. People with questions about COVID-19 can call 401-222-8022. This is the COVID-19 Hotline that RIDOH has available to the public. Please call 211 after hours.
View more information from the Centers for Disease Control and Prevention
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Benefits & Features
Benefits Summary
Listed below is a comprehensive list of professional health care services. Please review these services to find out which ones are covered by this health plan.
Member Handbook
Benefits Summary
Annual Notice of Change in Benefits
2018
Other Member Programs
Healthy First Steps
Pregnant women can receive rewards just be keeping up with their prenatal doctor visits – even 15 months after the baby is born! For more information, visit Healthy First Steps.
Optum Behavioral Health (OBH)
OptumHealth can help you find solutions that relieve the pressures and demands of everyday life. OptumHealth focuses on prevention and education to guard against problems before they start.
Member Handbooks
News Bulletins
Interpretation
If English is not your primary language, you can ask for an interpreter to help with your call to Member Services. We can also provide interpreter services for your doctor visits.
Call Member Services at (844) 445-7222 (TTY 711) at least 72 hours hours before your scheduled appointment to arrange for an interpreter to meet you at your appointment. Call Member Services 14 in advance for American Sign Language interpreter requests.
Are you ready for flu season?
Influenza, commonly called the flu, is a serious illness that can spread easily. It can lead to missed days at school or work, and even hospital stays. Here’s the good news: a simple shot can reduce your chances of getting influenza — and it’s available to you at no cost with your UnitedHealthcare Community Plan. Talk to your UnitedHealthcare network doctor about getting the flu shot. If you don’t have one, please contact Member Services at 888-716-8787 and a representative can help you find one.
For a list of places to get a flu shot near you, visit http://www.health.ri.gov/flu
Annual Notification
CAHPS Survey
At UnitedHealthcare, we care about your health. Our goal is to improve the health of our members by providing high-quality services. Learn more about the CAHPS Survey below.
Citizenship Documents Required
There are new laws that may require you to show proof of citizenship in order to renew your health coverage. Click on a document below to read about what you will need:
Member Advisory Committee
Join our Member Advisory Committee and share your feedback and concerns with us. Members come and learn about your health plan and share your feedback and concerns with us. and transportation is provided. Call Member Services at 844-445-7222 (TTY: 711) if you are interested in joining.
Member Rights & Responsibilities
As a UnitedHealthcare member, you have certain rights and assume certain responsibilities when you become a member. It is important you fully understand both your rights and your responsibilities. For more information, For more information, refer to your Member Handbook.
Notice of Privacy Practices
We have a Notice of Privacy Practices that tells you how health information about you may be used and shared. We are required by law to let you know that the Notice is available, and how you can get a copy of it. You can download a copy of our Notice of Privacy Practices below.
Quality Improvement Initiatives
A summary of accomplishments and opportunities for improvement are identified for 2012.
Text4baby
Text4baby is a no charge service to help you through your pregnancy and baby’s first year of life.
Transportation
As a RIte Care member, you may qualify for a bus pass for you and your family to use to get to the doctor’s office. You will need to call MTM Transportation at 1-855-330-9131 TTY (866) 288-3133 to request a bus pass at least 7 business days before the appointment. Tell them the date and time of the medical, dental and behavioral health appointments as well as the name of the provider and a bus pass will be mailed to you.
If you cannot take a bus for medical reasons or because your home or your adult managed care appointment is not near a bus line, please call MTM Transportation for help in getting transportation to your appointment. Please use family and friends for transportation needs before calling MTM Transportation.
Member Newsletters 2016 - Current
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Special Edition
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Member Newsletters Prior to 2016
2015
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Privacy Insert
2014
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2013
Special Issue
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UnitedHealthcare RIte Care